Refund policy
Return & Refund Policy
At Made with Grace & Purpose, each item is made to order especially for you. Because our products are produced on demand, we generally do not accept returns or exchanges for incorrect size or color selections, or for a change of mind.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible. Include your order number, a description of the issue, and clear photos showing the problem and the item received.
Once the issue has been reviewed, we will work with you to provide an appropriate resolution, which may include a replacement or refund when applicable.
Sizing and Color
Please review the product description, size information, and available colors carefully before ordering. Because products are made to order, we generally cannot offer returns, exchanges, or refunds when the wrong size or color was ordered.
Please keep in mind that colors may appear slightly different depending on your screen or device.
Cancellations and Order Changes
If you need to request a cancellation or change, please contact us as soon as possible after placing your order. We will do our best to help, but once an order has entered production, we cannot guarantee that it can be changed or canceled.
Refunds
If a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
If there is a problem with your order, please contact us at dawn@madewithgraceandpurpose.com and include your order number.